What should I do if my order is delayed?Updated 3 months ago
We're sorry for any wait! Occasionally a parcel sits in transit a little longer than expected — this is usually a short carrier delay, and it keeps moving on its own.
Your tracking link (in your shipping email) always has the latest status and estimated delivery date. If the tracking hasn't updated in several days, or you've passed the expected delivery window, contact us with your order number and we'll chase it up with the carrier right away.