Help Centre

<p>If your order has not arrived yet, we would like to assure you that it is still in transit. We carefully and closely monitor every order to ensure it is delivered safely to you.</p><p>Your patience and understanding are highly appreciated while we ensure the safe delivery of your purchase.</p>

If your order has not arrived yet, we would like to assure you that it is still in transit. We carefully and closely monitor every order to ensure it is delivered safely to you. Your patience and understanding are highly appreciated while we ensure t

What should I do if my order has not arrived yet?

Delivery & Tracking

How do I track my order?

Can I ship to more than one address?

Can adjustments be made to my order once it's placed?

How long will my order take to arrive?

Why does delivery cost more than a regular letter?

What should I do if my order is delayed?

What should I do if my order shows as delivered but I haven't received it?

How do I update my shipping address for an order?

What are your accepted payment methods?

Do you offer wholesale discounts?

How do I receive my discount code after subscription?

Ordering

Are the flowers double-sided?

Can I flatten the product again for storage?

Is assembly required for these?

What are the dimensions of these products?

Can you write a custom message in the notecard for me?

What is it made out of?

Products

How can I unsubscribe from your emails?

How do I submit a review for products I've purchased?

Website

What should I do if my order arrives damaged?

Can I return it if I'm unhappy?

How can I return a product if I am not satisfied?

What should I do if I have not received my order?

How can I get assistance if I have issues with my order?

Returns & Order Issues

What should I do if my order has not arrived yet?Updated 5 months ago