What should I do if my order arrives damaged?Updated 5 months ago
If your order arrives damaged, we recommend taking a photo of the damage and sending it to us for review. Our quality control team will assess the situation and work on a prompt resolution. In some cases, we may suggest you try to flatten out any bends by placing the item under heavy objects. Additionally, we often arrange for a replacement item to be sent out to you as soon as possible. Rest assured, we take these matters seriously and aim to resolve them efficiently to ensure your satisfaction.