How can I unsubscribe from your emails?Updated 2 months ago

There are two easy ways to stop receiving PetalPal marketing emails:

Option 1 — Unsubscribe link (fastest)

Every marketing email we send includes an Unsubscribe link at the bottom. Click it and you'll be removed from our list instantly — no need to contact us.

Option 2 — Contact us

If you can't find the unsubscribe link, just send us a message and we'll remove you from our mailing list straight away. Our AI support agent handles unsubscribe requests automatically, so you'll typically be processed within minutes.

What happens after you unsubscribe?

• You'll stop receiving promotional emails and newsletters.
• You'll still receive transactional emails (order confirmations, shipping notifications) as these are necessary for fulfilling your order.
• If you change your mind later, you can re-subscribe at any time via our website.

Please allow up to 24 hours for the change to fully take effect across all systems.