How can I return a product if I am not satisfied?Updated 3 months ago

If you're not completely happy with your purchase, we're here to help — you have two options.

Option 1 — Keep your order and receive a 15% partial refund. This is handy if you'd like to hold onto it for another occasion.

Option 2 — Return your order for a refund. Please note that return postage is at the customer's cost.

Returns are available within 30 days of delivery. Just let us know which option suits you best and we'll take care of the rest.

Approved refunds are issued to your original payment method and typically take 2–3 business days to appear, depending on your bank.