Help Centre

<p>If you are not satisfied with your purchase, we sincerely apologize for the inconvenience. We understand that you might wish to return the product. You are absolutely welcome to return your order for a refund. Please be aware, however, that the cost of return postage is not covered by us. If you decide to proceed with the return, let us know, and we will provide you with the necessary instructions to move forward.</p>

If you are not satisfied with your purchase, we sincerely apologize for the inconvenience. We understand that you might wish to return the product. You are absolutely welcome to return your order for a refund. Please be aware, however, that the cost

How can I return a product if I am not satisfied?

Returns & Order Issues

How do I track my order?

Can I ship to more than one address?

Can adjustments be made to my order once it's placed?

How long will my order take to arrive?

Why does delivery cost more than a regular letter?

What should I do if my order has not arrived yet?

What should I do if my order is delayed?

What should I do if my order shows as delivered but I haven't received it?

How do I update my shipping address for an order?

Delivery & Tracking

What are your accepted payment methods?

Do you offer wholesale discounts?

How do I receive my discount code after subscription?

Ordering

Are the flowers double-sided?

Can I flatten the product again for storage?

Is assembly required for these?

What are the dimensions of these products?

Can you write a custom message in the notecard for me?

What is it made out of?

Products

How can I unsubscribe from your emails?

How do I submit a review for products I've purchased?

Website

What should I do if my order arrives damaged?

Can I return it if I'm unhappy?

What should I do if I have not received my order?

How can I get assistance if I have issues with my order?

How can I return a product if I am not satisfied?Updated 5 months ago