Help Centre

<p>If you are experiencing any issues with your order or have concerns, we are here to help. For best assistance, please provide us with detailed information about the issue. You can reach out to us via email, and we will address your concerns promptly. Make sure to include all relevant details in your communication to help us understand and resolve the issue more efficiently.</p>

If you are experiencing any issues with your order or have concerns, we are here to help. For best assistance, please provide us with detailed information about the issue. You can reach out to us via email, and we will address your concerns promptly.

How can I get assistance if I have issues with my order?

Returns & Order Issues

How do I track my order?

Can I ship to more than one address?

Can adjustments be made to my order once it's placed?

How long will my order take to arrive?

Why does delivery cost more than a regular letter?

What should I do if my order has not arrived yet?

What should I do if my order is delayed?

What should I do if my order shows as delivered but I haven't received it?

How do I update my shipping address for an order?

Delivery & Tracking

What are your accepted payment methods?

Do you offer wholesale discounts?

How do I receive my discount code after subscription?

Ordering

Are the flowers double-sided?

Can I flatten the product again for storage?

Is assembly required for these?

What are the dimensions of these products?

Can you write a custom message in the notecard for me?

What is it made out of?

Products

How can I unsubscribe from your emails?

How do I submit a review for products I've purchased?

Website

What should I do if my order arrives damaged?

Can I return it if I'm unhappy?

How can I return a product if I am not satisfied?

What should I do if I have not received my order?

How can I get assistance if I have issues with my order?Updated 5 months ago