Can adjustments be made to my order once it's placed?Updated 3 months ago

Because we dispatch orders so quickly, changes are time-sensitive — but we're always happy to try. If your order hasn't shipped yet, contact us as soon as possible with your order number and what you'd like to change (address, item, or a personalised message), and we'll do our best to update it before it goes out.

Once an order has shipped, we generally can't modify it, but reach out and we'll talk through your options. And don't worry — we never include a price or invoice inside the parcel, so it's always gift-ready.